When I move into a crisis centre
How do I get a place at Gaia Crisis Centre?
You can always contact us
You can contact Gaia Crisis Centre at any time, both by phone and in person. For all enquiries, we carry out an assessment where we talk with you about your situation, including your history of violence and a safety assessment.
Based on this, we assess whether Gaia Crisis Centre is safe enough for you and whether we can offer you a stay. If we do not have a free space, we will help you find another crisis centre with availability.
To be offered a stay, you must:
- Have legal residence in Denmark
- Be financially self-supporting, either through employment or some form of public benefit
- Not have an active substance addiction
- Not have an untreated mental health condition
You may be offered a place if the above criteria are assessed as met and you have been exposed to violence in close relationships.
How do I get help?
We receive phone calls 24/7.
You can also get help here:
Lev Uden Volds 24/7 hotline: 1888
Mødrehjælpens chat or hotline: 33 45 86 00
Arrival and reception
What can you expect from a stay at a crisis centre?
When you arrive at Gaia Crisis Centre, you will be welcomed by trained staff who will help you and your children settle into your room. We will assist in providing the most essential items until you are able to obtain them yourself.
Meals are part of the stay, and we have kitchen staff responsible for ensuring that everyone is offered healthy and varied food.
During your stay, it is mandatory to attend weekly house meetings. Here we talk about activities and house rules, and spend time together discussing different topics.
When you move into Gaia Crisis Centre, you will be met by both social workers and educators. They will support the wellbeing of you and your children and help ensure that the necessary support is provided for your specific situation. We recognise that every person has their own story and needs, so all support is tailored individually in close collaboration with you.
We know that when you are in crisis, your energy and capacity for even small daily tasks can be limited. We therefore have a member of staff responsible for the house who, together with the women and children living here, ensures that meals are served three times a day. Meals are designed so that everyone, including those with specific needs, can participate.
We place great emphasis on you and your children living in safe and comfortable surroundings. You will move into a home with a warm and homely atmosphere, focused on calm, presence and wellbeing. Our staff ensure that the house is clean, well maintained and a pleasant place to be – both physically and mentally.
However, everyone is responsible for tidying up after themselves and their children. You are also responsible for keeping your own room clean and tidy.
When you move into a crisis centre, we know there may be many thoughts and worries. This can create a need to talk to someone who can support you emotionally – sometimes just to clear your mind, and other times to process difficult experiences. We therefore ensure that staff are always available, either professionally trained or volunteers, so you do not feel alone or vulnerable.
There is also the option of individual counselling, therapy and/or group sessions for both you and your children, if you wish. As days in a crisis centre can sometimes feel long and overwhelming, we offer different activities that you and your children can take part in. Some are for women only, some for children only, and others are shared so you can have experiences together.
